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List Picker Message Support for Whatsapp

List Picker Message Support for Whatsapp. Currently we do not support and they do not get imported as a result.
2 months ago in WhatsApp 0 Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
about 3 years ago in Attendee management / Create New Event 1 Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
over 2 years ago in Comments / @ mentions 3 Backlog

Create an ALL view, which shows you conversations that are in certain shared inboxes + conversations in your private inbox

No description provided
5 months ago in Core Product Experience / Views 0 Backlog

Outbound Chat Capability

Ability to send outbound chats with either an automated message or manual ones when customers are on certain pages of the website or complete certain actions
11 months ago in Live Chat 2 Backlog

Keyboard shortcut: collapse conversations

I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...
about 1 year ago in Collaborate - work together seamlessly / Core Product Experience / Keyboard shortcuts 0 Backlog

Move team inboxes to a different workspace

As teams grow on Front sometimes they need to expand from a single workspace into multiple workspaces. That process is extremely difficult and ad hoc.
5 months ago in Admin Experience / Workspaces 0 Backlog

Communicate chat agent offline hours without removing the chat widget

Currently the offline hours functionality completely removes the chat widget during the specified hours. We'd like for the widget to remain so customers can still chat in and we can reply later, but still let customers know that our agents are cur...
7 months ago in Live Chat 1 Backlog

Support searching with a wildcard (*) in query and filters

Adding a wildcard (*) to my query does not always return results with variations in words (truncation)
7 months ago in Matching 0 Backlog

Sync the Drafts folder from Exchange Online into Front, into Drafts

Please sync the Drafts folder from Exchange Online into Front, into Drafts. (Same as you do for other folders in an Exchange Online mailbox). For context: Sage 200 accounting software generates emails into Drafts of a user's mailbox. User then has...
11 months ago in Two-way sync 0 Backlog