All ideas

As a Front user setting up a branch by autopilot rule, I want the ability to test the rule on a specific message in the conversation. Otherwise, if I test on the conversation as a whole, the context may be different than what I hope to test. As is...

Currently, the default Trash keyboard shortcut (delete) does not work when text is selected in the body of a received message. The keyboard shortcut should work when the selected text is immutable. This is frustrating when copying a one-time passw...

Allow the keyboard shortcut for deleting or trashing a conversation to be customized, instead of just the "Delete" key on the full keyboard.

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.

It would be nice not to include "Best, Name" when using AI compose because this is already part of our signatures. This requires the users to remove it every time.

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...

In order to connect FRONT with AI agents, an MCP Server would make this incredibly more easy than handling all the APi tasks.

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.