All ideas

Have an easily accessible button to jump to the top of a conversation

Is it possible to minimize email drafts in the main inbox view to copy and grab other information from my calendar, other emails, etc? This is a great feature in Gmail to be able to pop back and forth quickly as you piece your email together from ...

Capabilities for predictive text when composing an email

It should be possible for a company admin to create a company wide contact whitelist so teammates cannot accidently mark important contacts as spammers.

Our company uses two resolved statuses: Resolved and No Action. When creating a ‘Requires Tag’ rule in Front, we’d like the rule to exclude conversations that have been resolved/archived with the No Action status.

Currently chatbots are only available for Front Chat. We would like to use chatbots across other channels like SMS and WhatsApp as well.

I want to be able to see the inputs a chat visitor has entered when they drop off before completing the flow. For many use cases, this data is crucial as it allows me to know who tried to interact with my chat widget and reach back out to them pro...

Can Front support merging chat conversations? It is only possible, right now, to merge emails and tweets.