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Status Backlog
Categories Workflows
Created by Guest
Created on Apr 6, 2023

Be able to 'Add Conversation Subscriber' as a rule action

When a Conversation or subset of teammates need management oversight, it would be nice to be able to automatically subscribe a Teammate to a Conversation with rules. Right now, notifications serve as partially good, but when the conversation is being moved from one inbox to another it's possible for visibility to drop. It would be better if they could just be added as subscriber.

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