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Ability to select multiple attachments

Ability to select multiple files at once when attaching to an email
almost 3 years ago in Core Product Experience 1 Backlog

Ability to merge discussions

Suggestion to be able to merge discussions, like how you can merge emails in Front today
over 2 years ago in Merge / privacy leaks / threading 0 Backlog

[scale] Allow multiple AI tagging rules to be applied to one inbox

I would like to be able to AI tag messages by topic and sentiment in one inbox.
over 1 year ago in AI / AI tagging 1 Backlog

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
about 4 years ago in Live Chat 0 Already available

Track Internal Actions in Analytics

Basically breaking down the touched conversations into the individual metrics: number of comments that a teammate has commented in the team performance report how many emails they have assigned to other teammates how many tags they have added, etc -
over 1 year ago in New metrics 1 Backlog

Ability to set up sequence templates and enroll contacts on an ad-hoc basis

Ability to set up a bunch of "sequence templates" and enroll contacts in them on an ad-hoc basis. The sequence for a specific contact would "start" on the day they're enrolled. Currently, it looks like I can only set up a sequence that I want to s...
about 2 months ago in Outbound/Sequences 0 Backlog

Resolution metrics on non-ticketing inboxes

Would be based on the open-archived status, and replace the old "archived" metrics
3 months ago in Existing metrics 0 Backlog

[Contacts permissions] Different access levels for contacts

Allowing different teammate groups to have different access levels for shared contacts
over 3 years ago in Accessing / Organizing Data 1 Backlog

Manage Teammates Sidebar as an admin

As a Front Admin, I want to be able manage my teammates' sidebar.
almost 2 years ago in Admin Experience 1 Backlog

Calendar Color Labels in Front Calendar

Similar to Google Calendar, the ability to label specific colors within the Calendar.