Always include option not to send attendees an email about an update made to the event
Today the option to "email guests" about an event change is only available sometimes. Needs to be available consistently for all types of event updates.
Chatbot Transcript: Show Present+Selected options for multi-choice fields
When viewing a completed Front Chat transcript that's transitioned to a conversation, the teammate is presented with a transcript that looks something like this. It's tricky to tell the difference between multi-select options the user entered vs f...
Ability to send outbound chats with either an automated message or manual ones when customers are on certain pages of the website or complete certain actions
Notifications / new message sound for chat visitors
Each time we send a message to the customer, a notification sound should alert them. This will enhance our ability to offer effective support, enabling them to respond promptly to our messages.
We include various open-ended questions in our chatbot flow, it would be useful to be able to export the chatbot responses into a spreadsheet for analytics.