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Knowledge base: add option to show "similar articles" or "related articles" on the side of an article

Have the option to show "similar articles" (in the same sub-category) or "related articles" on the left side of the article instead of the outline of the article.
7 months ago in Knowledge Base 0 Backlog

Improved analytics for Front Chat

No description provided
over 1 year ago in Live Chat 0 Backlog

Create invite based on conversation recipients/participants

No description provided
over 2 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog

Open attachments in Google workspace

Open attachments in cloud software (ie google sheets, docs etc
4 months ago in Attachments 0 Backlog

"Snooze conversation" rule action

Ability to snooze a conversation from rules.
about 3 years ago in Missing core rule actions 2 Backlog

Zoom Phone channel integration

No description provided
almost 3 years ago in New integration requests 2 Backlog

Integrate Time Off Planner with External HR Systems

During a product roadmap presentation, Carter from Edge Logistics mentioned it would be great if the Time Off feature for shifts integrated with external HR systems like Paylocity Link to Gong clip: https://us-18905.app.gong.io/call?id=31715033328...
6 months ago in Teammate availability 0 Backlog

Support Email Detection for Dynamic Objects

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.
7 months ago in Developer Platform 0 Backlog

Team Chat Box

A team chat box similar to Microsoft teams that would enable team members or groups to chat with each other instead of having to start a discussion. Discussions are too formal and have to be continually archived to be removed from the inbox. They ...
about 1 year ago in Core Product Experience 1 Backlog

Integrate Front Knowledge Base with Slack

Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable
7 months ago in Knowledge Base 0 Backlog