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Status Planned
Categories AI AI suggested replies (auto draft) Live Chat
Created by Guest
Created on Jun 21, 2024

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[channel] AI suggested replies on more channel types (SMS, chat, custom..)

Same as auto-draft with AI for emails, but for chat and SMS or others TBD

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  • Guest
    Dec 4, 2025

    Upvoting this. Our team would massively benefit from AI suggested reply functionality within our custom app channel for future scalability. Our custom app channel is an integration with our companies custom built customer portal. Thanks for the consideration.

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