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Email was read rule trigger

Give Front rules the ability to interact with the read receipt setting so that we can create automations around this product behavior
almost 4 years ago in Rule trigger 1 Backlog

Allow my customers to add others to the meeting invite when they are booking a meeting

Allow my customers to add others to the meeting invite when they are booking a meeting and not have to wait until the meeting is booked and then adding them after. I want to do though is have the customer input those emails as they fill out the li...
almost 2 years ago in Scheduling Links 0 Backlog

Contact can be added to more than 1 account

It would be amazing if a contact can be added to more than 1 account. We have Property managers who need to be on multiple property accounts but we can only currently have them on 1. This would be helpful so we dont have to double search the conta...
11 months ago in Contact data model 1 Backlog

Chat Visitors can view their chat history / prior tickets when accessing chat widget

Chat visitors can view their chat conversation history. This is important if the chat widget lives in a portal for current customers and they can view their prior chat history
9 months ago in Live Chat 1 Backlog

Use dynamic links in signatures

Customer is requesting the ability to use dynamic links in a signature. For example, when using the custom teammate field {{teammate.phone_number}}, they would like the number to be clickable.
4 months ago in Signatures 1 Backlog

Update the content of message when forwarding, replying or sending to slack with rules

Would be useful to have just the important info that the next team needs based on the information the previous team has compiled.
9 months ago in Rule actions 0 Backlog

Drag & drop images as attachments instead of inline with message

No description provided
almost 2 years ago in Attachments 0 Backlog

Easy "find a time" feature when scheduling with many guests (scheduling assistant)

No description provided
about 2 years ago in Cal/scheduling efficiency 0 Backlog

Reassign custom fields pointing to a teammate to another user

Today when a user is disabled, the account remain assigned to that user in Accounts. If their manager remembers that there are accounts assigned to a departed user, they will give me a back up user or a lits of user to re-assign accounts to. To co...
about 2 months ago in Accounts Manager / Admin Experience 0 Backlog

Assign uploaded "emoji" icon to a tag in the inbox

When a user assigns an icon to a tag in the inbox, it pulls from the "emoji" gallery. Front currently allows a user to upload custom "emojis," but apparently does not have capability for those uploaded images (emojis) to be assigned to a tag even ...
almost 2 years ago in Tags 2 Backlog