All ideas

To be able to set it to dd-mm-yy or mm-dd-yy

As title says, allow a Front admin to not allow people to track their requests in the Customer Portal, only submit them. This would also mean allowing submitters to continue their portal conversation via email or a different channel since all comm...

When chatting with a customer, have the ability to see their current geographic location. This is important for businesses who have to comply with export restrictions.

Each time we send a message to the customer, a notification sound should alert them. This will enhance our ability to offer effective support, enabling them to respond promptly to our messages.

Allow someone to multiply a dynamic variable by a number or other dynamic variable.

Require tag rules currently apply to move and archive actions. It could be useful to offer other options: reply, comment, etc.

View calendar invites that I have created in my Sent folder