All ideas

Problem Email list view offers only two options: compact (all on one line) or default (sender, subject, preview). There's no middle option for users who want sender and subject only. Request Add a third view option that displays sender and subject...

Request Allow admins to enable or disable AI features for specific teammates and inboxes, rather than organization-wide only.

Request Export all message templates to CSV for housekeeping and auditing, globally or per-workspace.

Problem The contacts and accounts plugin available on the web and desktop app is not available on the mobile app. Request Add the contacts and accounts plugin to the mobile app to provide feature parity.

Request Support Google Tasks integration with alerts on comments.

Problem Creating embeddable forms currently requires HTML coding knowledge, preventing non-technical users from building forms independently. Request Provide a drag-and-drop form builder to create and configure embeddable forms without coding, and...

Problem When conversations move between inboxes, visibility can be lost; notifications only partially address this risk. Request Add ability to automatically subscribe teammates to conversations via rules for consistent visibility.

Problem When changing the sender from a personal inbox to a shared inbox, the email signature doesn't automatically update, requiring manual intervention. Request Automatically apply the correct signature based on the selected sender.

Problem Merging conversations does not fire any rule trigger, so automations cannot react to a merge event (e.g., re-tagging or reassigning). Request Add a rule trigger that fires when conversations are merged.

Problem Creating a calendar invite from a conversation requires manually adding recipients — participant email addresses are not carried over. Request Auto-populate calendar invite attendees from the conversation's recipients and participants.