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Status Already available
Created by Guest
Created on Aug 22, 2023

Ability to select which conversations they want to merge without having to have the conversations next to one another

"We need the ability to select which conversations we want to merge without the conversations having to be listed right next to each other."

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  • Guest
    Feb 2, 2024

    We need to be able to merge conversations that aren't in the same list (ie. merge an "open" with an "assigned" or "archived". Also, would be much more efficient to be able to do this from within an open convo (by searching on ID or subject line).

  • Admin
    Sean Xie
    Sep 9, 2023

    This can be achieved by holding down Ctrl (Windows) or Cmd (Mac) when selecting conversations.