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CSAT - Customisation - Survey

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CSAT: additional survey scales

Support different scales for Customer Satisfaction (1-10, 3-point smiley faces, etc).
over 2 years ago in CSAT - Customisation - survey - scale 0 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
over 2 years ago in CSAT- Customisation - survey - answers 0 Backlog

Hide CSAT links on WhatsApp conversations

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.

CSAT: NPS

Support NPS as a grading scale.
over 2 years ago in CSAT - Customisation - survey - scale 0 Backlog