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    Support BIMI (Brand Indicators for Message Identification)

    about 1 year ago in Compliance & security 0 Backlog

    Ability to chat with other teammates within Front

    Similar to Google Chat which can be used within Gmail, have the ability to chat real-time with other teammates in Front (not including discussions)
    over 2 years ago in Core Product Experience 1 Backlog

    Proactive Messages on Mobile

    To have the ability to send proactive messages with Front chat on Mobile like we can on the Web. Additionally to be able to recognise the logged in user, that signed into the app for Type of Audience, and then leverage contact info as conditions f...
    6 months ago in Chatbots / Front Chat / Live Chat 0 Backlog

    Provide option to "Keep participants" when a conversation is moved to a new inbox manually

    Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...
    almost 3 years ago in Access - what's accessible or visible to whom in P3 0 Backlog

    Offer live chat for internal agent support

    Ideally I would like to have an internal AI chatbot for our agents to find information faster, not necessarily an external feature.
    almost 2 years ago in Live Chat 0 Backlog

    Admin Settings in Mobile App

    Admin Settings in Mobile App
    9 months ago in Admin Experience 0 Backlog

    TikTok channel integration

    No description provided
    over 4 years ago in New integration requests 5 Backlog

    Save files to Google Drive

    No description provided
    over 4 years ago in Existing integrations 3 Backlog

    Automatically Archive Calendar Invite after RSVP

    When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)
    almost 3 years ago in Cal/scheduling efficiency 0 Backlog

    Customize sound (volume and type) of notification

    No description provided
    over 4 years ago in Desktop / Live Chat / Notifications 2 Backlog