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Speak to Email

Product Feature: click cmd+R in front email to activate mic then I can talk out what Im trying to say gen AI turns that into a written out email copy that matches my conciseness and tone of voice
over 1 year ago in AI / Core Product Experience 0 Backlog

Front Sandbox to Production Migration tools

For clients with a sandbox/trial/developer account where significant effort has gone into testing workflows and integrations in a sandbox environment, migrating to production requires substantial manual work and copy/paste. It would be incredibly ...
3 months ago in Admin Experience 0 Backlog

[Rules] Allow modification of Message Templates in Dynamic Variables

I'm trying to build a rule that uses AI topics to send a message template response when certain topics are used. I want to send an existing message template, but add a "sent using AI" disclaimer at the end of the message. Right now, the only way t...
6 months ago in AI / Dynamic objects / Message templates 0 Backlog

Sequence updates

Update sequence functionality to provide additional information around open rate, bounce rate, etc.
about 2 years ago in Outbound/Sequences 0 Backlog

View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
about 3 years ago in Core Product Experience 0 Backlog

Customize sound (volume and type) of notification

No description provided
over 4 years ago in Desktop / Live Chat / Notifications 2 Backlog

ON/OFF toggle for Front Chat widget

Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.
almost 3 years ago in Live Chat 2 Backlog

More granular permissions - disable field editing or other actions such as "reply"

Disable field editing to keep single source of truth in CRM as native sync from Hubspot or Salesforce for example are only one way batches. So if a user edits a contact field this wont be reflected in hubspot and when the next batch syncs, their c...

Keyboard shortcut: change color of text when composing

Shortcut to change font color which runs through the colors using the arrow keys
almost 3 years ago in Composer / Core Product Experience / Keyboard shortcuts 0 Backlog

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...
about 3 years ago in Access - what's accessible or visible to whom in P3 0 Backlog