All ideas

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.

Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.

Shortcut to change font color which runs through the colors using the arrow keys

Macro with moving action won't trigger rules such as Required tagging. Both features should be compatible to work together

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...

Allow multi-select dropdown prompt type as a teammate answer option in macros, so that teammate can select multiple values in the dropdown.

When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)