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Keyboard shortcut: Tab to cc field

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...
about 2 years ago in Composer 2 Backlog

Retroactive rule

When a rule is created, the end user should be given the option to apply this rule to conversations in the open state in the inbox if they meet the conditions.
over 4 years ago in Rule management 1 Backlog

Tag-triggered transitions for conversation stages

No description provided
over 1 year ago in  1 Will not do

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
about 2 years ago in Admin Experience / Resource management permissions 0 Backlog

Dynamic Objects - Send custom headers

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...
about 2 years ago in Dynamic objects 0 Backlog

Ability to have multiple billing contacts / methods for one Front instance

No description provided
over 2 years ago in Backoffice / Billing 1 Backlog

Team Chat Box

A team chat box similar to Microsoft teams that would enable team members or groups to chat with each other instead of having to start a discussion. Discussions are too formal and have to be continually archived to be removed from the inbox. They ...
about 3 years ago in Core Product Experience 1 Backlog

Allow macros to trigger Required Tagging

Macro with moving action won't trigger rules such as Required tagging. Both features should be compatible to work together
6 months ago in Macros 0 Backlog

Add permission to limit merging to topics

Since merging of Topics can't be undone, it would be good to be able to restrict who can do this through a permission setting.
3 months ago in Admin Experience / Permissions 0 Backlog

Control "default" workspace

If a teammate is invited without specifying a workspace to add the teammate to (generally via SCIM), Front will add them to the "default" workspace, which is the workspace with the lowest ID. This can lead to teammates being added to a workspace t...
3 months ago in Admin Experience 0 Backlog