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Tag-triggered transitions for conversation stages

No description provided
over 1 year ago in  1 Will not do

Keyboard shortcut: Tab to cc field

Would like to be able to move from the "To" field to the "cc" field with the tab key as opposed to having to switch over to mouse, click "cc" in order to open up the field, then click into cc field and type name. The more I can navigate through me...
about 2 years ago in Composer 2 Backlog

Ability to change font when using mobile app.

Everyone using this app would benefit from the ability to change fonts when working on mobile. It goes without saying the value this would add as many prefer to maintain their own styles without deviating should they be working away from the offic...
over 2 years ago in Mobile 1 Backlog

Dedicated "View edit" permissions

Have permissions specific to create/edit/delete Views.
about 2 years ago in Admin Experience / Resource management permissions 0 Backlog

Dynamic Objects - Send custom headers

I'm building a Dynamic Object to fetch data from an API. The API returns XML data by default, but will return JSON when the API request contains an Accept: application/json header. Can you introduce the ability for me to send custom request header...
about 2 years ago in Dynamic objects 0 Backlog

Ability to have multiple billing contacts / methods for one Front instance

No description provided
over 2 years ago in Backoffice / Billing 1 Backlog

Front integration to Microsoft Planner

Hello, I would like to suggest the implementation of integration of Front with Microsoft Planner. I currently use ClickUp as a task management software, but would like to consolidate to a software we already pay for instead of an additional paid 3...
9 months ago in New integration requests 0 Backlog

Display multiple timezones in Front calendar

No description provided
almost 5 years ago in Calendar View 4 Backlog

Retroactive rule

When a rule is created, the end user should be given the option to apply this rule to conversations in the open state in the inbox if they meet the conditions.
over 4 years ago in Rule management 1 Backlog

Focus on low scores in Customer Satisfaction report

It's hard to have a overview on low CSAT scores in the Customer Satisfaction report - especially in the account table. This would allow to quickly get a sense for customer health without digging in each account individually
3 months ago in New metrics 0 Backlog