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Status Backlog
Categories Chatbots
Created by Guest
Created on Nov 3, 2023

Let chat visitors close the chatbot conversation

Problem
Chat visitors have no way to close the chatbot conversation. They're either stuck in a chat flow without reaching an end, or automatically routed to the inbox when they've already found their answer.

Request
Allow visitors to manually close the chatbot conversation at any point.

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  • Guest
    May 19, 2024

    This would be amazing as it would allow us to be certain that a customer's issue has been resolved and will simplify our life.