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Status Backlog
Categories Filters
Created by Guest
Created on Aug 19, 2022

Filter negation (tag, email, account)

Description: Be able to search for conversation that DON'T have a specific filter

Example use cases:

  • Do not search in "attachments"

  • Search for an open email from outside your organization with 'is:open -@domain.com'

  • Avoiding certain senders by searching for "invoice -[supplier's name/email]"


Benefits:

  • More precision in results

  • Attach files
  • Guest
    Reply
    |
    Oct 18, 2024

    Would love to be able to filter out certain email senders from search on a permanent basis

  • Guest
    Reply
    |
    Sep 9, 2024

    exclude inbox in search is v import for us as we have a team inbox with many notification emails that clog up the search results

  • Guest
    Reply
    |
    Feb 28, 2024

    Having the power to filter with more precision would be so helpful in my workflow as a CSM! Thank you!