All ideas

Problem Recruiters must ask users to send a direct message before beginning a conversation, adding extra steps and delaying engagement. Request Ability to delete or hide comments, like or react to comments, and send private messages directly to co...

Problem Drafts created in external email clients (e.g., Gmail, Outlook) are not synced to Front, forcing teammates to switch between clients. Request Sync drafts from connected email providers into Front's drafts folder, so teammates can continue ...

Problem Private Slack channels cannot be imported. Request Support importing private Slack channels.

Problem Require tag rules apply to all resolved conversations, but teams may have multiple resolved statuses (like "Resolved" and "No Action") and want different rules for each. Request Allow specifying which resolved statuses should trigger a req...

Problem Knowledge Base articles can be published without review or approval. Request Enable setup of approval workflows so certain teammates must approve articles before publication.

We can't manually configure chat messages to refresh for the end-user. If someone sends us a message and we solve their problem, there's no way to manually make the chat history clean up/mark it as resolved so they can send us another message. Thi...

Problem There's no API endpoint to retrieve AI-generated conversation summaries. Request Add an API endpoint to pull AI summaries of conversations for use in external systems.

Problem Knowledge Base articles may contain broken links with no built-in way to find and verify them. Request Provide native tooling to automatically check and report broken links in Knowledge Base articles.

Problem The Front Mobile App does not display active timers, preventing efficient mobile-first work and forcing users to log into desktop to see timer details. Request Display active timers with their details on the Front Mobile App.

Request Display tasks and to-do items on the calendar view for better visibility and time management of work items.