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Edit conversation subject activity logs

Today, users can edit conversation subjects. However, the action is not logged in the activity thread. Admins need to track every action. Editing the subject of the conversation cannot be tracked (unlike most of the other actions)
9 months ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Docusign integration

No description provided
about 2 years ago in New integration requests 1 Backlog

Shopify inbox/chat channel integration

No description provided
about 2 years ago in New integration requests 1 Backlog

Support for 2048-bit keys for DKIM configuration

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...
12 months ago in Systems 0 Backlog

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text
12 months ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Change sender line name back to my actual name instead of "Me"

It is very difficult to find emails when they are all listed as "Me". Can we please change them back to the name?
over 1 year ago in Core Product Experience 0 Backlog

Sync Leads from Salesforce to Contacts

Leads are objects in Salesforce that are similar to Contacts - there are fields like phone number. In Salesforce, you can convert a Lead to a Contact or Account, but Front only syncs Contacts and Accounts from SFDC at the moment
9 months ago in Existing integrations 0 Backlog

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
9 months ago in Live Chat 0 Planned

Allow multiple accounts per contact

We have clients who own multiple businesses. It would be very useful if a single Contact could be associated with multiple Accounts. This would allow our Contacts organization in Front to better match reality.
over 1 year ago in Accounts Manager 0 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.
about 1 year ago in Signatures 0 Backlog