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Assign Front Academy Courses/Paths

Customers want to be able to programmatically assign specific Front Academy courses to users. For example, when a new user is added to Front, they want a series of courses to be assigned to them.
about 1 year ago in Activation 0 Backlog

Gitbook integration

https://www.gitbook.com/
over 2 years ago in New integration requests 3 Backlog

Ability to change ownership of an event

Current owner of a meeting should be able to transfer ownership of an event to another user of their choosing so that the new user can manage the event going forward.
about 3 years ago in Managing/Updating Events 0 Backlog

Add timestamp for the field "resolved_at" through APIs or exports

Today we need to get for each conversation what is the status and if status is resolve when it was resolved. Unfortunately we cannot retrieve this information using the end-point GET List Tagged Conversations or any other end-point. In addition we...
3 months ago in Core API 0 Backlog

More color options for calendar events

Request to choose from a larger range of colors for calendar events
about 3 years ago in Calendar View 0 Backlog

Single day view in full calendar

Ability to toggle to a single day view in the full Front Calendar view
about 3 years ago in Calendar View 0 Backlog

Only notify me when a new chat conversation begins, not for each message

Currently I am notified every time a chat message comes in, which means I get a ton of notifications all the time. I'd prefer to only be notified when a new chat conversation comes in (once I know there's a new chat conversation, I tend to stay on...
almost 2 years ago in Live Chat 0 Backlog

Bring my own AI systems to Front

Want to connect my own AI directly inside Front. Things like AI assistant/co-pilot that works within Front . listen and build a context about the conversation assist: suggest best resources keep conversation on track by nudging agent to detect ext...
about 1 year ago in AI / AI extensibility 1 Backlog

Shopify inbox/chat channel integration

No description provided
over 3 years ago in New integration requests 2 Backlog

Filtering search on conversations with a single participant

Would help when I'm looking for a 1:1 discussion for instance, instead of surfacing all team discussions where this person is included
7 months ago in Filters 1 Backlog