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over 1 year ago in Compose - write efficiently with quality 3 Backlog

Assign through rules even if assignee is Out Of Office

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over 3 years ago in Assign 0 Backlog

Report on individual tags

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over 2 years ago in Analytics - Breakdown - Tags 0 Backlog

[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...
6 months ago in AI / AI summary / Core Product Experience 0 Backlog

Calendar Feature

There should be a calendar available in front without having to link it to an outside email source such as Gmail.
9 months ago in Core Product Experience 0 Backlog

Allow to Download Inline Images from WhatsApp senders

Currently in the desktop app is not Possible to dowload Images send from Senders. you need to switch to browser and download via right click.
9 months ago in Desktop / Developer Platform 0 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
over 1 year ago in Cal/scheduling efficiency / Calendar View 0 Backlog

Expand pattern-matching options for Dynamic Objects

Currently, Dynamic Object patterns can match on; digits [0-9] letters [a-z] alphanumeric [a-z0-9] spaces [\s] My platform can sometimes generate URLs which contain a double-slash "//" in part of the URL; https://example.com/resources//123 I want t...
9 months ago in Dynamic objects 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 1 year ago in New integration requests 0 Backlog

Shopify inbox/chat channel integration

No description provided
over 2 years ago in New integration requests 2 Backlog