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Snooze conversations from macros

Request Add a snooze action to macros so you can automatically snooze conversations as part of a macro workflow.
about 1 year ago in Macros 0 Backlog

Link conversations across inboxes

Problem When creating a linked conversation, both conversations stay in the originating inbox. The receiving department can't see the linked conversation in their own inbox. Request Allow linked conversations to appear in the receiving department'...
over 2 years ago in Linked conversations 1 Backlog

Support optional variables in Rule Sets

Problem Rule Set variables are required; you can't create a single rule where some variables are optional. For example, matching all emails from certain senders regardless of subject requires creating multiple rules. Request Allow Rule Set variabl...
about 1 year ago in Rule conditions 0 Backlog

Team chat feature

Problem Discussions are formal, require archiving to keep inboxes clean, and are inefficient for quick, daily team communication and information sharing. Request Add a real-time team chat feature (similar to Microsoft Teams) that allows teammates ...
over 3 years ago in Core Product Experience 1 Backlog

View webhook request and response logs

Problem Developers building Application Webhooks cannot see logs of payloads Front sent to their webhook or responses from their app, making debugging and development difficult. Request Expose webhook request and response logs in the Front dashboa...
over 1 year ago in Links 2 Backlog

Track 'Draft with Copilot' usage

Request Add analytics to track when teammates use the 'Draft with Copilot' feature to better understand AI adoption patterns across the team.
4 months ago in Insights 0 Backlog

Prevent auto-archive on inbox move

Problem When conversations are moved from personal inboxes to shared inboxes via the 'move to inbox' rule, personal copies are automatically archived for all Participants, removing them from team view. Request Stop auto-archiving personal copies f...
7 months ago in Workflows 0 Backlog

Preview auto-collected macro inputs

Problem When a macro automatically collects information via rules or AI extraction and submits it to a third-party system, inaccurate extraction can lead to incorrect data being sent. Request Add a preview step before macro submission so users can...
7 months ago in Developer Platform / Dynamic objects / Macros 0 Backlog

Multi-select dropdown for macro teammate answers

Problem Macro teammate answer collection currently only supports single-select dropdowns, limiting scenarios where multiple selections are needed. Request Add a multi-select dropdown field type as an option for collecting teammate answers in macros.
almost 2 years ago in Macros 0 Backlog

Edit all events in a recurring series

Request Update or modify all instances of a recurring event in a single action, rather than individually editing each occurrence.
over 5 years ago in Managing/Updating Events 0 Backlog