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    Set signature to message template

    Tie a signature to a particular message template
    almost 3 years ago in Message templates / Signatures 0 Backlog

    Ability to change ownership of an event

    Current owner of a meeting should be able to transfer ownership of an event to another user of their choosing so that the new user can manage the event going forward.
    over 3 years ago in Managing/Updating Events 0 Backlog

    [channel] Support for Suggested Replies in Individual Inboxes

    No description provided
    over 1 year ago in AI suggested replies (auto draft) 0 Backlog

    Shopify inbox/chat channel integration

    No description provided
    almost 4 years ago in New integration requests 2 Backlog

    Front Chat Branch by Agent Availability

    Ability to branch chat based on agent visibility to ensure synchronous chat expectations are met - also to direct customers to submit a request via email or collect information but set expectations that all agents are "busy". and/or - ability to s...
    12 months ago in Chatbots / Front Chat / Live Chat 0 Backlog

    Live dashboard - tag filter

    Ability to filter by tag in the live dashboard
    over 1 year ago in Live dashboard 0 Backlog

    Redact certain PPI in chat/email

    Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.
    almost 2 years ago in Other (CPX) 0 Backlog

    Create linked conversations to an existing conversation using the public API

    The ability to create a linked conversation via the API and attach it to an existing conversation
    over 2 years ago in  0 Backlog

    Single day view in full calendar

    Ability to toggle to a single day view in the full Front Calendar view
    over 3 years ago in Calendar View 0 Backlog

    Ability to select which conversations they want to merge without having to have the conversations next to one another

    "We need the ability to select which conversations we want to merge without the conversations having to be listed right next to each other."
    over 2 years ago in Merge / privacy leaks / threading 2 Already available