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Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
almost 2 years ago in Core Product Experience 0 Backlog

Option for Display Unread messages first in Inbox

Currently, only New Unreplied can be used but not all unread messages need a reply. Unread first is a basic feature that I think a lot of people use!
almost 2 years ago in Core Product Experience 1 Backlog

Trash/delete in Gmail don't sync with Front

Having to delete emails in both is a painful. I dont see a benefit in it not sychronising.
about 2 years ago in Email channels 4 Backlog

Ability to change ownership of an event

Current owner of a meeting should be able to transfer ownership of an event to another user of their choosing so that the new user can manage the event going forward.
over 3 years ago in Managing/Updating Events 0 Backlog

Tango workflows integration for Knowledge Base

Tango makes it insanely easy to create interactive walkthroughs in seconds. Using it to create SOP walkthroughs of daily tasks on the computer to make it easy for anyone to just jump in and easily figure anything out. It already integrates with ot...
about 2 years ago in Knowledge Base / New integration requests 2 Backlog

Highway Custom Plug In

Clients want to flag certain emails in Highway through a plug-in in Front. This is a similar feature in outlook. This is typically a security risk/requirement that logistics customers may have.
almost 2 years ago in New integration requests 0 Backlog

[accuracy] AI Answers accuracy improvement based on incorrect answers

Export a report that contains only questions & answers that AI answered incorrectly to improve AI answers by for example: Allowing admins to modify help center articles as needed to help AI answer more accurately. Allowing admins to tweak thei...
over 1 year ago in AI / AI answer for chat 0 Backlog

Connect multiple companies in Front

As the manager of a group of multiple companies, I would like the ability to connect all my companies in Front. Currently, Front only supports a single company per account, and while the Workspace feature is interesting, it does not fully address ...
about 2 years ago in Workspaces 3 Backlog

Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
about 2 years ago in Existing integrations 0 Backlog

Single day view in full calendar

Ability to toggle to a single day view in the full Front Calendar view
over 3 years ago in Calendar View 0 Backlog