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Conversation QA/review system

Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only? Workflow idea: Front creates different access levels for Conversation reviewers Those reviewers are the only ones authori...
5 months ago in Admin Experience / Insights 1 Backlog

Mark all of the new emails as "NEW" - especially important for huge conversations

Hi all, managing lengthy email histories can be confusing, especially when new emails are added. While the "jump to last unread" feature is helpful, there's a concern about potentially overlooking emails. Therefore it would be great to have the fo...
5 months ago in P3 display 0 Backlog

Ability to Print Discussions (or export/download them)

Suggestion to be able to download or print discussions, both individually and mass export
over 2 years ago in Desktop 1 Backlog

Better language detection

We use a library, this probably means looking for a better one\.
about 3 years ago in Rule conditions 0 Backlog

Set default attachment size for custom SMTP channel

Outbound mail we send via Front is routed via our custom SMTP server. We have a high attachment size limit (higher than Front's default ~25MB limit). I would like the option to set a default attachment size limit for new channels created in my tea...
5 months ago in Attachments / Email channels 0 Backlog

Language support: Italian

'the English language setup is a huge downside for our team.'Lost opportunity
5 months ago in All platforms 0 Backlog

Option to stop automated responses from updating conversation timestamps

I am looking to request an option to prevent automated responses (such as templates that are sent by a rule after a period of no response) from updating the conversation timestamp so that we can accurately measure how long it has been since a conv...
11 months ago in Insights / P3 display 0 Backlog

Docusign integration

No description provided
almost 2 years ago in New integration requests 1 Backlog

msg file support

No description provided
about 3 years ago in Email channels 4 Backlog

Delete button in iOS apps - move to next message automatically

Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...
3 months ago in Mobile 0 Backlog