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Integrate Front Knowledge Base with Slack

Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable
about 1 year ago in Knowledge Base 0 Backlog

Front Chat availability indicators for volume and wait time

Ability to give chat visitors indication around when they will get a response (e.g., wait time, queue position, high-volume moments, etc.)
almost 4 years ago in Live Chat 1 Backlog

Drag & drop an email as an attachment into a draft

Option to grab an existing e-mail communication and drop it into another one as attachment.
over 2 years ago in Attachments 0 Backlog

CSAT: Multiple language support

No description provided
over 3 years ago in CSAT - Customisation - general 0 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
over 1 year ago in Core Product Experience / Search 0 Backlog

Ability to edit all events in a recurring series, instead of just one event

No description provided
over 3 years ago in Managing/Updating Events 0 Backlog

Add nice link visualisation to chatbot

Right now, links (event those from the knowledge base) need to be sent as URL text. A nice to have would be to display a nicer block with a preview of the link webpage (like shown on the chatbot marketing assets at launch)
9 months ago in Chatbots / Live Chat 1 Backlog

View internal KB on mobile app for end users

The ability to view internal articles on the mobile app
12 months ago in Knowledge Base 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
over 3 years ago in Existing integrations 0 Backlog

Ability to select multiple attachments to drag/drop to desktop or other app

Right now you have to select or drag/drop one by one to move attachments to another system or your desktop. For conversations with multiple attachments, this can take several extra clicks.
9 months ago in Client Platform / Core Product Experience 0 Backlog