Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2164 of 2164

Include all Slack message content for bot messages

Bots often add "attachments" or "blocks" with additional message content. These are not included in the message text since their intended use seems to be for "lower priority content", according to the Slack docs.
over 2 years ago in Other channels 0 Backlog

Admin Settings in Mobile App

Admin Settings in Mobile App
11 months ago in Admin Experience 0 Backlog

Finer filters on conversations that data retention policy applies to

Currently, the data retention policy feature applies to all conversations when activated. How could we add the flexibility to exclude certain conversations from being automatically moved to trash. Some potential approaches Ability to whitelist cer...
almost 5 years ago in Data retention 0 Backlog

CSAT: Ability to display CSAT ratings and comments on external website

Display CSAT ratings and reviews on my website in a way similar to displaying Trustpilot or Google Business Reviews
about 1 year ago in CSAT 1 Backlog

Capability to zoom on a message by percentage (i.e. +110%, +120%)

For people who don't have a perfect view, it's very convenient to be able to zoom like on Outlook -> with Mouse Scroll + or Mouse Scroll -
almost 3 years ago in Core Product Experience 0 Backlog

Integrate Booking.com direct messages into Front

No description provided
about 2 years ago in New integration requests 0 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
about 1 year ago in Conversation/inbox permissions / Permissions 0 Backlog

New [Is out-of-office] Teammate property for Dynamic Variables

Have a new [Is out-of-office] Teammate property to use in Dynamic Variables, in addition to [Is available] which returns false whether the status is Busy or Out-of-office.
over 1 year ago in Smart rules 0 Backlog

Show time off end date next to a teammate's name

No description provided
over 1 year ago in Admin Experience / Core Product Experience / Teammate management 0 Backlog

Split 'Shared With Me' Inbox into subscribed conversations and @mentioned conversations

It would be great if I could split my shared with me inbox into two categories:1. The threads where I am mentioned in the comments (these typically require immediate attention) 2. The threads where I am a subscriber but I am not mentioned. Nice to...
almost 3 years ago in P3 display 0 Backlog