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More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

Toggled or custom shortcuts

CTRL + ENTER to send trips me up all the time, and I have to fumble to hit undo before the half baked email gets sent. I would like the ability to turn off this lone shortcut, or set a custom one that's much harder to trigger by mistake.
over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 2 Backlog

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
6 months ago in SDK 1 Backlog

Notify admin members when a channel is disconnected

When a user's channel is disconnected, only the user itself gets a notification. When that user is on leave, the only way to realize this is to manually check all inboxes. Notifying the admin members of this issue will help to ensure continuity.
over 1 year ago in Teammate management 0 Backlog

Add mobile SDK for Front Chat

No description provided
almost 3 years ago in Live Chat 0 Backlog

Display recent documents for easy access when attaching files to an email

Outlook includes a feature in which your "Recent Documents" are easily accessible for attaching without the need for File Explorer to open. Suggestion to have a similar capability in Front for recent attachments.
over 1 year ago in Attachments / Core Product Experience 0 Backlog

Ability to Print Discussions (or export/download them)

Suggestion to be able to download or print discussions, both individually and mass export
almost 3 years ago in Desktop 1 Backlog

Assign through rules even if assignee is Out Of Office

No description provided
over 3 years ago in Assign 0 Backlog

Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
almost 2 years ago in Calendar View 0 Backlog

Conversation QA/review system

Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only? Workflow idea: Front creates different access levels for Conversation reviewers Those reviewers are the only ones authori...
about 1 year ago in Admin Experience / Insights 1 Backlog