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    Stripe Integration

    It would be great to see the customer's products/subscriptions in Stripe without having to leave the conversation
    about 3 years ago in Developer Platform 0 Backlog

    Use teammate groups to share Views

    Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...
    over 4 years ago in Object/resource management / Teammate Groups 0 Backlog

    Front Chat Branch by Agent Availability

    Ability to branch chat based on agent visibility to ensure synchronous chat expectations are met - also to direct customers to submit a request via email or collect information but set expectations that all agents are "busy". and/or - ability to s...
    about 1 year ago in Chatbots / Front Chat / Live Chat 0 Backlog

    Gitbook integration

    https://www.gitbook.com/
    about 3 years ago in New integration requests 3 Backlog

    Snooze or pause an inbox so emails come through in batches

    No description provided
    over 4 years ago in Snooze 3 Backlog

    Bring my own AI systems to Front

    Want to connect my own AI directly inside Front. Things like AI assistant/co-pilot that works within Front . listen and build a context about the conversation assist: suggest best resources keep conversation on track by nudging agent to detect ext...
    over 1 year ago in AI / AI extensibility 1 Backlog

    Drag & drop an email as an attachment into a draft

    Option to grab an existing e-mail communication and drop it into another one as attachment.
    over 3 years ago in Attachments 0 Backlog

    Adding "Create Task" or "Create linked Conversation" as an option to workflows.

    Example: When a comment is added by sales, body contains "#quote", if the conversation is in accounting, then create task in inbox accounting. When a comment is added "#redston", if conversation is in production, the create link conversation with ...
    8 months ago in Core Product Experience / Rule actions 0 Backlog

    Increase limit for table exports in Analytics

    Tables in Analytics report are limited to a certain number of rows, for example the details table in the CSAT report is limited to 500 rows. Although it may make sense to limit the number of rows to load in the app, it would be great if we could d...
    8 months ago in Exports, API and connectors 0 Backlog

    More / custom colors for fonts

    Add more colors for fonts
    almost 5 years ago in Composer 1 Backlog