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Download Sequence info as csv

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about 3 years ago in Outbound/Sequences 1 Backlog

Define whether a shared channel can be used for outbound messages

In some cases, teammates should never reply to or compose message from a particular shared channel. To ensure this happens, the admin can set the channel settings such that it cannot be used for outbound messages.
about 1 year ago in Admin Experience 0 Backlog

Connect multiple companies in Front

As the manager of a group of multiple companies, I would like the ability to connect all my companies in Front. Currently, Front only supports a single company per account, and while the Workspace feature is interesting, it does not fully address ...
6 months ago in Workspaces 1 Backlog

Add mailbox setting option to order the conversations/emails above the thread w/preview pane below

This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
3 months ago in Other (CPX) 1 Backlog

Microsoft Copilot integration

https://www.microsoft.com/en-us/microsoft-365/business/copilot-for-microsoft-365
3 months ago in New integration requests 0 Backlog

Add Attachment from Google Drive (Shared Inboxes)

In addition to My Drive, Shared with Me & Upload can we add the ability to see Shared Drives folders and files.
3 months ago in Existing integrations 0 Backlog

Show recently opened KB articles on conversation from a contact

Help support agents identify the types of KB articles that a contact has interacted with.
3 months ago in  0 Backlog

Allow customization of "Sent from Front" Alt Text for the tracking pixel

When we send emails from Front, y'all are inserting some HTML for the tracking pixel at the bottom of them like this: <img src=3D"https://app.frontapp=.com/api/1/noauth/companies/46f9519e86737210e538/seen/msg_2663shay/han_7pxi= aai/18b90fec.gif...
3 months ago in Email channels 0 Backlog

Allow "contextual" comments on Drafts

Ability to highlight part of a draft and leave a comment for the specific part. My team utilizes the shared email features in Front and they are great, but we regularly collaborate on draft emails to a customer. One feature that we regularly use w...
about 1 year ago in Composer 1 Backlog

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.
9 months ago in Developer Platform 0 Backlog