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Allow scheduling links to show meetings more than 2 months in advance

No description provided
over 2 years ago in Scheduling Links 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
about 2 years ago in New integration requests 0 Backlog

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
over 1 year ago in Calendar View 0 Backlog

Play and send audio messages directly within the chat interface

When our customers send audio messages, they are received as downloadable files, rather than allowing us the option to play them directly within the chat interface, as is standard in WhatsApp. Also, the file opens in a new tab rather than staying ...
11 months ago in Live Chat / WhatsApp 1 Backlog

Support for Right to Left text

Ability to compose emails with right to left text.
about 3 years ago in All platforms / Core Product Experience 1 Backlog

More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
over 1 year ago in Compose - write efficiently with quality 0 Backlog

Ability to set a Primary Email & Phone for our Front Contacts

This would help our team set up our customers with their preferred email & phone number for certain communication. This would still allow us to still have additional emails and phone numbers available for our team to better help our customers....
11 months ago in Contacts 1 Backlog

Allow company name to be updated in CSAT survey URL

No description provided
7 months ago in CSAT - Customisation - survey - Link 0 Backlog

API: Support multiple recipients on custom channels

I'm building an integration with an external SMS provider, which supports group conversations. Right now, Front's Receive custom messages and Sync inbound message API endpoints do not allow me to receive a message from a sender which was addressed...
11 months ago in Channel API / Core API 0 Backlog

Restrict individual channels

Ability to restrict end-users from adding individual channels
11 months ago in Admin Experience 0 Backlog