Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2178 of 2178

Single day view in full calendar

Ability to toggle to a single day view in the full Front Calendar view
over 3 years ago in Calendar View 0 Backlog

Admin Copilot Keep past chat history

Long threads get refreshed and can’t find the old chat and plan. Especially if it something that is more complex and that might take a while to actually execute the plan.
4 months ago in Admin Copilot 0 Backlog

AI Autocomplete for Connectors

based off of created server, recommend or auto fill URLs might be overlapping with the prebuilt work that we're doing leverage AI to help speed connector development using the supplied base URL and then natural language for what the user wants...
4 months ago in Dev Relations / Developer Platform 0

Initiate an email from a personal address in a shared inbox

I'd like to be able to start an email "in a shared mailbox" but sending from my personal email address/inbox so that any replies show up in the shared mailbox as open/assigned to me. Most of our users communicate with customers using their own ema...
over 2 years ago in Core Product Experience 0 Backlog

Play and send audio messages directly within the chat interface

When our customers send audio messages, they are received as downloadable files, rather than allowing us the option to play them directly within the chat interface, as is standard in WhatsApp. Also, the file opens in a new tab rather than staying ...
almost 2 years ago in Live Chat / WhatsApp 1 Backlog

Bring my own AI systems to Front

Want to connect my own AI directly inside Front. Things like AI assistant/co-pilot that works within Front . listen and build a context about the conversation assist: suggest best resources keep conversation on track by nudging agent to detect ext...
over 1 year ago in AI / AI extensibility 1 Backlog

Google Drive — support picking files from shared team drive

No description provided
almost 5 years ago in Existing integrations 0 Backlog

Collect teammate answers: support images and attachments

Collecting attachment as answers to specific fields while triggering a macro, for easy handoff/escalation to another team Use TIC to upload an attachment Use macro action(s) to use the attachment
12 months ago in Macros 0 Backlog

Add mobile SDK for Front Chat

No description provided
over 4 years ago in Live Chat 1 Already available

New tools to recognize phishing attempts.

Due to an increase in phishing emails lately and a possible influx of more capable attempts with the advancements in AI tech it's important to make sure there are processes in place to catch them before they can cause issues. The idea is a new rul...
almost 3 years ago in Rule actions 0 Backlog