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    Increase limit for table exports in Analytics

    Tables in Analytics report are limited to a certain number of rows, for example the details table in the CSAT report is limited to 500 rows. Although it may make sense to limit the number of rows to load in the app, it would be great if we could d...
    8 months ago in Exports, API and connectors 0 Backlog

    Set signature to message template

    Tie a signature to a particular message template
    almost 3 years ago in Message templates / Signatures 0 Backlog

    Unpin Views

    I would like to be able to unpin a view for someone on my team. It feels weird that I can add them to a view but can't remove them.
    4 months ago in Admin Experience 0 Backlog

    Dedicated "Merge conversations" permission

    Ability to restrict "merge conversations"
    over 1 year ago in Conversation/inbox permissions / Permissions 0 Backlog

    Ability to change ownership of an event

    Current owner of a meeting should be able to transfer ownership of an event to another user of their choosing so that the new user can manage the event going forward.
    over 3 years ago in Managing/Updating Events 0 Backlog

    Shopify inbox/chat channel integration

    No description provided
    almost 4 years ago in New integration requests 2 Backlog

    [channel] Support for Suggested Replies in Individual Inboxes

    No description provided
    over 1 year ago in AI suggested replies (auto draft) 0 Backlog

    Single day view in full calendar

    Ability to toggle to a single day view in the full Front Calendar view
    over 3 years ago in Calendar View 0 Backlog

    Live dashboard - tag filter

    Ability to filter by tag in the live dashboard
    over 1 year ago in Live dashboard 0 Backlog

    Redact certain PPI in chat/email

    Looking for the ability to reduce to last 4 digits or hide credit card numbers if a client sends one in chat or email.
    almost 2 years ago in Other (CPX) 0 Backlog