All ideas

Today, signatures can be made available for specific shared channels, but this does not allow full control on defining which signatures should be applied in certain contexts. Allowing signatures to be defined per inbox allows admins to define the ...

I'm trying to build a rule that uses AI topics to send a message template response when certain topics are used. I want to send an existing message template, but add a "sent using AI" disclaimer at the end of the message. Right now, the only way t...

Today, you can only add an article to a single category. This request would allow us to add the same article in various different categories in case it is relevant to multiple themes.

Today, teammates can be given different sets of conversation permissions (e.g. ability to send a reply) between different Workspaces. However, creating a dedicated Workspace just for this purpose can be over-the-top and have undesired side effects...

I would like to see the option to set custom snooze times to X working days. I very rarely work weekends, so if I want to snooze an email on a Friday for two days, I want to use working days, so that the snooze is set for Tuesday the following wee...

Currently, the default Trash keyboard shortcut (delete) does not work when text is selected in the body of a received message. The keyboard shortcut should work when the selected text is immutable. This is frustrating when copying a one-time passw...

That would allow side by side comparisons on inboxes or other criteria instead of only timeline

I'm building a Macro and want to provide a default value in a "Collect Teammate Answers" form. An example of how this could be used;I'm building an escalation workflow. The teammate should pick from a "Priority" enum field (High, Normal, Low) - I ...