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List KB redirects in order of most recently updated

Current list of Redirects lists the redirects in a really strange order, it makes them hard to find. Please list them in order of most recently updated/created
3 months ago in Knowledge Base 0 Backlog

Better search/filter/organization for Knowledge Base redirects

Would be helpful to be able to search redirects by the original or new destination slug to better understand what redirects exist. Better organization and filtering for different views.
3 months ago in Knowledge Base 0 Backlog

Ability to update external ID on an Account

External ID can be set when you create an account but afterwards there is no way to update it, this would be incredibly helpful if we could update the external id.
3 months ago in Accounts Manager / Core API 1 Backlog

Get notification when someone reacted to your comment

It is a good idea to add the ability to get a notification when someone reacts to your comment. Sometimes users reacted with a Like instead of answering you. In this case, you can miss the positive reaction to your comment as there are no notifica...
3 months ago in Comments / @ mentions 0 Backlog

Ability to add multiple attachments to a WhatsApp conversation

No description provided
9 months ago in Existing integrations 0 Backlog

Alert agent when chat can no longer be replied to

Front locks down chats to the customer after 6 hours, but not to the agent. The agent can still send messages to the customer and the customer cannot reply. This should not be allowed or alert the agent that the customer cannot reply to the messag...
9 months ago in Live Chat 0 Backlog

Allow user to disable email notifications for failed Hubspot / Salesforce contact sync

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.
9 months ago in Existing integrations 0 Backlog

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text

Generate summary with AI in discussions tab

Be able to use OpenAI feature with discussions.
about 1 year ago in AI 0 Backlog

Multi language chatbot

Possibilty to detect user's browser language and adjust chatbot flow accordingly
9 months ago in Chatbots 0 Backlog