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Status Backlog
Created by Guest
Created on Mar 31, 2021

Default signature per inbox

Today, signatures can be made available for specific shared channels, but this does not allow full control on defining which signatures should be applied in certain contexts. Allowing signatures to be defined per inbox allows admins to define the default signature when

  • teammates will use their individual channel in a shared inbox

  • multiple inboxes use the same shared channel e.g. language-based inboxes that are fed by a routing rule

  • Attach files