Skip to Main Content
Status Backlog
Created by Guest
Created on Jul 11, 2023

Oracle Netsuite integration

PlascoID has requested an Oracle Netsuite integration, because this is where they document all their support ticket. For each conversation, they manually create a ticket in Oracle Netsuite, copy-pasting the content of emails and associating a status.

They do this so the reste of the organisation (which is not on Front) has access to what has been said to each customer. For example, a sales person might go and look what exchanges they've had with a specific customer.

  • Attach files