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Status Backlog
Created by Guest
Created on Jan 24, 2023

Provide option to "Keep participants" when a conversation is moved to a new inbox manually

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question.

When a conversation is moved manually to a new inbox, participants on that conversation are removed if they do not have access to the original inbox.

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