All ideas

Adding a "notify" action to rule templates in the new rule library

Provide an overview off all teammates when doing housekeeping and auditing. This could be a global export and/or per-Workspace.

Ability to configure different Welcome Messages for Front Chat across your website depending on URL

Hi, I'd like to be able to fetch a teammate's vacation (wether if it's planned or ongoing) via an API endpoint. The end need would be to be able to alert specific clients on our webapp that the manager of their unit (as in real estate units) is un...

This feature would be very helpful to handle duplicate emails.

Having the articles from the KB be available to be sent via email (the same as email templates) is something that I think is really great. We have a company agreement that we don't actually send emails internally, we use Discussions within Front f...

Merging conversations is my favorite Front feature and we use it extensively. We've recently come up against the 100 message limit (15 people on an email chain and 4 support engineers can hit 100 messages VERY quickly). 100 Message merge limit has...

Customer wants to utilize Gated KB for internal employees that are not Front users. SSO makes this much easier to maintain.

As a user/early adopter for Apple Vision Pro, I would like to use the Front app as an app inside of Vision Pro. You can help by enabling visionOS compatibility (which is trivial), and if you see enough usage, eventually create a native visionOS ap...