All ideas

Problem AI features are only available for shared inboxes, but most interactions occur through individual inboxes. Request Enable AI features for individual inboxes.

Request Enhance the language detection system used in Front to better identify and handle multiple languages in conversations.

Problem Pinned comments are marked only with a small grey icon and visually resemble normal comments, making them difficult to distinguish in the conversation timeline. Request Improve the visual prominence of pinned comments so they stand out cle...

Problem Event owners have no way to transfer ownership to another user. Request Enable event owners to transfer ownership so another user can manage the event going forward.

Problem Rules can update conversation subject for internal visibility, but this doesn't change the message subject when replying. Request Add a rule action to update the message subject line when replying to a conversation. Context This allows rem...

Problem Team members can only access and use scheduling links they created themselves. Scheduling links created by colleagues are not visible or accessible, making it impossible to share pre-configured scheduling options across a team. Request All...

Problem Users can add the first name variable to email bodies but not to email signatures, forcing them to manually type names or use incomplete signatures. Request Allow the first name variable in email signature templates.

Problem Front autocorrects certain punctuation to emojis, which can interfere with URLs and file paths in messages. Request Add an option to disable emoji autocorrect.

Problem There's no way to save a view filtered by account or domain; you must run the same search repeatedly to see all communications with a specific customer. Request Allow creating and saving views that are filtered by account or domain.