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Add import from URL for HelpDocs knowledge bases

No description provided
over 1 year ago in Knowledge Base 1 Backlog

ATP for attachments

Should support Dynamic Delivery
about 4 years ago in Email channels 0 Backlog

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work
about 2 years ago in Existing integrations 0 Backlog

Export Analytics metrics "Time spent in..."

The "Time spent in" metrics are available in the Analytics UI but not in the API or exports
5 months ago in Insights 0 Backlog

Default preferences for company or team

I’d like the ability to set the default preferences for my company. This is similar to https://front.ideas.aha.io/ideas/PRD-I-4901 but I’d like to set a default value that the user can choose to customise if they wish. My specific use case is that...
5 months ago in Admins can control more teammate settings / Keyboard shortcuts 0 Backlog

Pull Avatar/Image from Google profile so that it populates the Profile Photo in Front

Save time on set up.
9 months ago in Admin Experience 0 Backlog

Application Object Automatically Refresh Token

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...
9 months ago in Dynamic objects 0 Backlog

Instagram - add link to DM conversation or user profile on Instagram

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...
over 1 year ago in Existing integrations / Other channels 1 Backlog

Adding distribution list to calendar invites

When sending a calendar invite, if we have distribution lists for different departments, it would be nice to include them there, as its time consuming adding one by one.
almost 2 years ago in Calendar View 0 Backlog

Forwarded messages from Front viewable in the Sent

We have rules that FWD to another email address, but you can't see that FWD in the sent items inbox.
over 1 year ago in Core Product Experience / Rule actions 3 Backlog