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Stripe Integration

It would be great to see the customer's products/subscriptions in Stripe without having to leave the conversation
over 2 years ago in Developer Platform 0 Backlog

[accuracy] Similar conversations feedback loop reinforcement

Similar conversations lack of accuracy.Ideas: Allow to remove "similar" results and use this as training signal to improve the accuracy
over 1 year ago in AI / AI similar conversations 0 Planned

Report Phishing and Spam integration with Google Workspace

Currently when users report phishing in FrontApp, the FrontApp Security team gets notified.We would like our internal staff to get notified as well, and if possible integrate this into Google Workspace so those reports show up in the Security Dash...
over 2 years ago in Security / Systems 1 Backlog

Jira Service Desk integration

https://www.atlassian.com/software/helpdesk-software
over 2 years ago in New integration requests 2 Backlog

More / custom colors for fonts

Add more colors for fonts
over 4 years ago in Composer 0 Backlog

Drag & drop an email as an attachment into a draft

Option to grab an existing e-mail communication and drop it into another one as attachment.
over 3 years ago in Attachments 0 Backlog

Assign Front Academy Courses/Paths

Customers want to be able to programmatically assign specific Front Academy courses to users. For example, when a new user is added to Front, they want a series of courses to be assigned to them.
over 1 year ago in Activation 0 Backlog

Play and send audio messages directly within the chat interface

When our customers send audio messages, they are received as downloadable files, rather than allowing us the option to play them directly within the chat interface, as is standard in WhatsApp. Also, the file opens in a new tab rather than staying ...
over 1 year ago in Live Chat / WhatsApp 1 Backlog

Color coding for shared calendar events

We are using a shared calendar and hoping to have specific event types show as unique colors: For example 1. Training = Blue 2. Demos = Green When viewing this shared calendar within Front Calendar feature or setting the event it does not appear t...
almost 5 years ago in Cal Collaboration / Calendar View 2 Backlog

Analytics Automated Email Customization

When creating a view under analytics you have the ability to send yourself automated reports via email. When looking at the "tags" report you have the option to select "all tags" or "filtered tags". Currently the emailed reports always function as...
4 months ago in Scheduling and automation 0 Backlog