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Status Backlog
Categories Core Product Experience Rule actions
Created by Guest
Created on Jan 4, 2024

RELATED IDEAS

Show rule-forwarded messages in Sent inbox

Problem
When rules forward conversations to external email addresses, those forwarded messages don't appear in the Sent inbox, making it difficult to track rule-based forwarding activity.

Request
Display forwarded messages (sent via rules) in the Sent inbox so the full history of forwarded conversations is visible.

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  • Guest
    Feb 24, 2026

    We are also using the forward option in rule. I agree with the guest who submitted the idea. After forwarding the message, my team will have to follow-up and chase people the email has been forwarded to. We really need this function to be available as soon as possible. Thank you

    Reply
  • Guest
    Jan 4, 2024

    Hi Jimmy,

    Thank you for submitting an idea!

    We designed the Sent folder in Front to only show messages you’ve sent personally from Front, rather than messages others have sent.

    Could you share a bit more about your use case so we can suggest ways you can achieve what you need to do in Front?

    Thanks,
    Sean

    2 replies