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Add 'Draft Created' as a Trigger for Rules

When a large customer is using the API with a singular custom channel to create drafts in batches, there is a manual triage component in terms of routing the Draft to the correct place. If Front could look at the content on the draft and take acti...

over 1 year ago in Rule trigger 0 Backlog

4 VOTE

Support for 2048-bit keys for DKIM configuration

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...

over 1 year ago in Systems 0 Backlog

4 VOTE

Keyboard shortcut: quote / unquote selected text

Add shortcut for quote selected text

over 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

11 VOTE

Send notification when conversations is reported as phishing or spam

Allow admins to configure an address that phishing emails should be sent to

over 3 years ago in Admin Experience / Channel management / Security 1 Backlog

2 VOTE

[core] AI Tagging - Only apply one tag from the list

Only of tag from the list selected in the rule can be applied. This would be an option similar to required tagging rule (see attached file) The closed tag is the one to be applied (context shared with Robert live).

8 months ago in AI / AI tagging 0 Backlog

3 VOTE

Access Contact's Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...

12 months ago in SDK 0 Backlog

3 VOTE

Multiple Time Durations for Scheduling Links

It would be awesome if scheduling links contained multiple time durations. For example if someone wanted to book time with me, they could choose the option between 15 minutes or 30 minutes based on one scheduling link.

12 months ago in Scheduling Links 0 Backlog

6 VOTE

Ability to toggle date format for snooze to non-US

To be able to set it to dd-mm-yy or mm-dd-yy

almost 2 years ago in Snooze 1 Backlog

2 VOTE

Suggested contact list that can be created

When sharing a draft or adding participants to an email, it would be great to have a Suggestions list that can be edited. Ideally individuals or contact groups could be added.

8 months ago in Contacts 0 Backlog

1 VOTE

Blocked account filter for admins

Dear Front Community, As an operations tool administrator, I periodically need to identify and remove blocked user accounts from our system. To streamline this process, I am requesting a feature enhancement for our application. Specifically, I ...

4 months ago in Admin Experience 0 Backlog

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