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Categories Live Chat
Created by Guest
Created on Jul 24, 2025

Access chat visitor drop off data

I want to be able to see the inputs a chat visitor has entered when they drop off before completing the flow. For many use cases, this data is crucial as it allows me to know who tried to interact with my chat widget and reach back out to them proactively. For example, a sales team would want to know the email address of someone who began interacting with the widget, but did not complete the flow.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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