All ideas

Request Display the end date of a teammate's time off period when viewing their name, so others know when they'll return.

Problem Rules and macros can access timestamps from message attributes, but not the current timestamp, limiting the ability to generate dynamic tags and automate time-sensitive workflows. Request Support time-based dynamic variables (e.g., current...

Request Enable send-later and snooze functionality for reply messages so they can be scheduled and deferred alongside original outbound messages.

Problem Smart merge reveals entire message threads in individual inboxes even when users were only forwarded partial content, creating security and compliance risks. Request Allow smart merge to be disabled on a per-inbox basis.

Request Select multiple parts of a message using Ctrl+click.

Problem Help center only supports Google Analytics, but teams use other analytics platforms. Request Allow adding custom JavaScript snippets to help center for non-GA analytics integration.

Problem There is no built-in way to broadcast company announcements to all Front users without sending individual emails. Request Add a broadcast notification feature, similar to Front's feature update notifications, that displays announcements wh...

Request Add analytics to track when teammates use the 'Draft with Copilot' feature to better understand AI adoption patterns across the team.

Be able to customize Shortcuts (such as Cmd + T for Tag), to switch things around and do faster the commands you most use. More options for this feature, such as a way to quickly copy the conversation ID.

Problem Users struggle to quickly understand what conversations are about from preview text alone, especially when reviewing conversations across the app. Request Display conversation summaries alongside previews in inbox view, search results, con...