All ideas

Problem Knowledge Base article links don't generate previews when shared on social media (Twitter/X, LinkedIn, Slack, Discord). Request Add Open Graph and Twitter Card meta tags to Knowledge Base article pages for proper link previews.

Problem Users need to flag emails in Highway but currently lack a direct way to do so from Front, unlike flagging capabilities available in Outlook. Request Create a plugin that allows users to flag messages in Highway directly from the Front inte...

Request Select multiple parts of a message using Ctrl+click.

Problem Rules and macros can access timestamps from message attributes, but not the current timestamp, limiting the ability to generate dynamic tags and automate time-sensitive workflows. Request Support time-based dynamic variables (e.g., current...

Request Enable send-later and snooze functionality for reply messages so they can be scheduled and deferred alongside original outbound messages.

Request Add a native OneDrive integration to Front, allowing teams to store and access shared files from conversations.

Request Enable permanent deletion of conversations via the API for compliance and data management needs.

Problem Front doesn't support ActiveCampaign integration. Request Add integration with ActiveCampaign for syncing contacts and campaigns.

Our team has now fully shifted to Front for dealing with email and other contact channel, as well for individual emails than for shared email. Our emails are connected through the forwarding (SMTP) method, we don’t have Office365 or Google Workspa...

Problem Receiving a notification for every individual chat message creates excessive noise and distraction. Once a conversation is active, teammates typically stay engaged without per-message alerts. Request Send notifications only when a new chat...