Skip to Main Content
Status Backlog
Categories Contact data model
Created by Guest
Created on Dec 16, 2022

Allow users to set primary email/phone number for contacts

When a contact has multiple emails (or phone numbers), being able to indicate the primary email/phone.

  • Attach files
  • Guest
    Jul 21, 2023

    It would be very helpful to be able to mark a handle as primary and/or add notes to handles.

    Use cases:

    • Contacts who just have multiple phone numbers or email addresses they use to contact us

    • Contacts who change phone numbers, so that we can keep the old number on their profile for finding historical conversations while making it clear that the old number is not available.