Other (CPX)

Problem The vacation responder sends the same auto-reply to both internal teammates and external contacts, but organizations need different messaging for each audience. Request Allow configuring separate vacation responder messages for internal an...

Problem Dark mode only covers the main UI — the calendar and user settings pages still render in light mode, creating a jarring visual inconsistency. Request Extend dark mode support to the calendar view and user settings pages.

Problem Out-of-office auto-replies clutter conversation threads, making it hard to follow the actual interaction history. Request Add an option to hide or collapse out-of-office replies within conversation threads.

Problem There is no way to export a complete snapshot of a conversation (emails and internal comments) for external storage, archiving, or audit compliance. Request Allow printing or exporting an entire conversation — including comments — as a PDF.

Problem In a shared inbox, individual teammates cannot set or manage their own out-of-office auto-responder without admin involvement — every OOO activation requires an admin to configure it on each teammate's behalf. Request Allow each teammate t...

Request Block or warn when a teammate tries to manually assign a conversation to someone whose status is currently set to Out of Office, so work is not silently routed to unavailable teammates.

Request Move resolved status to the top of the status dropdown so it's immediately accessible instead of requiring scrolling past awaiting status options.

Problem User availability status doesn't automatically reflect calendar events, so teammates see inaccurate availability (e.g., someone appears available while in a meeting), leading to miscommunication about actual availability. Request Automatic...

Problem Custom fields are only supported on API-connected objects, not on objects created and managed manually within Front (e.g., project objects stored in on-premise systems). Request Ability to manually create objects via the Front UI, define c...

Request Display tasks and to-do items on the calendar view for better visibility and time management of work items.