AI Reporting Insights: Copilot for Front Conversations

Front could build a copilot or in-app reporting powered by AI that ingests and analyzes Front conversations/Support tickets/sales transcripts to produce useful and actionable Support/Product insights. The AI can report the most common feature requests, emerging issues, or frequent questions in Support inboxes.

This would help accelerate actionable insights for the Support team (faster than tagging and manually reviewing customer support threads) and leverage shared inbox adoption with Front.


Third-party apps have built similar features to this (such as Monterey AI and Kraftful doing this with Front and other sources)