All ideas

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.

Problem Calendar default settings expose full event details to all teammates, which may not be desired for all users. Request Allow calendar settings to default to showing teammates free/busy information only, without revealing event details.

Request Add a setting to customize the font size used when reading and composing messages, such as size 13.

Problem Read receipts (seen notifications) are limited to conversations with four or fewer recipients, which does not cover many common group email scenarios. Request Increase the recipient threshold for read receipts to support conversations with...

Problem AI language features in Front do not support Lithuanian, limiting their utility for Lithuanian-speaking teams. Request Expand AI language capabilities to support Lithuanian.

Problem Chatbot flows cannot access data from external databases (such as order systems), so common questions that could be deflected cannot be automatically answered. Request Enable chatbot flows to query external databases and use the retrieved ...

Request Enable on-premises Jira instances to connect to Front, matching the existing Jira Cloud integration.

Problem When assigning a conversation to yourself in a personal inbox, it disappears from view and only appears under 'assigned to me', differing from shared inbox behavior. Request Keep self-assigned conversations visible in the personal inbox, c...

Problem Email notifications of private comments are truncated to 200 characters, forcing agents to open the app to see the full comment. Request Display the complete comment text in email notifications so agents can see full context without switch...

Problem When using the same values (like image links or URLs) across multiple templates, updating them requires editing each template individually. Request Support global variables that can be defined once and reused across templates, so updates o...