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Manually select "from" filed on composer

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.
over 1 year ago in Core Product Experience 1 Will not do

Set calendar default visibility to free/busy

Problem Calendar default settings expose full event details to all teammates, which may not be desired for all users. Request Allow calendar settings to default to showing teammates free/busy information only, without revealing event details.
over 1 year ago in Core Product Experience 0 Backlog

Create reusable template components

Problem Template components like headers and footers cannot be reused across templates, making it difficult to maintain consistent branding and requiring edits to be made in multiple places. Request Allow creation of reusable components that can b...
almost 3 years ago in Message templates 1 Backlog

One-click inbox cleanup action

Problem Removing a conversation from your inbox requires multiple separate clicks (archive, unassign, then unsubscribe), which is cumbersome when managing SMS conversations with multiple team members. Request Add a single-click action that archive...
almost 3 years ago in Triage - get to inbox 0 0 Backlog

Add Lithuanian to AI language options

Problem AI language features in Front do not support Lithuanian, limiting their utility for Lithuanian-speaking teams. Request Expand AI language capabilities to support Lithuanian.
over 1 year ago in AI language 0 Backlog

Show calendar invite details in preview

Request Display full calendar invitation details including date, time, and attendees in the conversation preview without requiring the recipient to open the invite.
almost 3 years ago in Calendar View 0 Backlog

Prevent accidental removal of context links

Problem The Open and Remove options for context links are positioned close together, making accidental removal easy. There is no undo or way to manually re-add the link. Request Either separate these options further or add a confirmation dialog wh...
almost 3 years ago in Core Product Experience / Links 0 Backlog

Remove duplicate notifications for delegated inboxes

Problem When you're a delegate for another account, rule-triggered notifications are sent twice, creating unnecessary duplicates. Request Deduplicate rule notifications so you only receive one notification even when delegated to multiple accounts.
almost 3 years ago in Delegated inboxes / Notifications 0 Backlog

0365 APP KEY authorisation for shared channel set up

The ability to authorise shared O365 channels via an O365 app token instead of going through our current flow which uses delegated permissions via OAUTH. From 0365: Delegated Permissions . Enables your client app to perform operations on behalf of...
almost 3 years ago in Email channels 0 Backlog

Bulk-set user preferences

Problem Admins must set user preferences individually, which is time-consuming for large teams. Request Allow admins to bulk-set preferences across the company using a CSV template upload.
over 1 year ago in Admin Experience 0 Backlog