All ideas

Request Track and measure how often teammates mention or request help from each other.

Problem Current action isolation is limited to inbox level, preventing teams from maintaining separate action spaces and SLA tracking across multiple workspaces. Request Extend action isolation to the workspace level so inboxes within a workspace ...

Problem Sites with a Cross-Origin-Embedder-Policy (COEP) header cannot embed Front Chat, as the chat widget does not provide the corresponding Cross-Origin-Resource-Policy (CORP) header required by browser security policies. Request Add CORP heade...

Problem Organizations that handle a high volume of external email are exposed to phishing, viruses, and malware. The current level of protection may not be sufficient for companies that are frequent targets of bad actors. Request Provide additiona...

Request Add Samsara as a messaging channel to send and receive driver communications within Front.

Problem Screenshots inserted into email replies are automatically resized to a small size. Manual resizing by dragging is imprecise, often resulting in incorrect image dimensions. Request Add an option to set inserted images to their original size...

Problem Email channels require periodic password reauthentication, disrupting teammate group workflows. Request Support Azure Service Principals for email channel authentication to eliminate manual reauthentication.

Problem Some workflows require centralizing outgoing emails through a main company mailbox while receiving emails in individual employee addresses. Currently, all mailboxes configured in Front must be able to both send and receive. Request Allow c...

Problem When creating recurring calendar events with specific settings for work and meetings, there is no way to save those settings as a template for future use. Request Allow users to save calendar event settings as templates and select them whe...

Problem The Jira plugin requires every employee in a large organization to individually configure which fields they see when creating tickets, even though organizations typically have standard field configurations per project and issue type. Reque...