All ideas

Request Expose conversation-level metrics both in the UI (e.g., in conversation details) and via the API endpoint, without requiring a separate data export.

Problem When expanding quoted text in a conversation, the toggle button moves to the bottom of the thread, requiring you to scroll down to collapse it again. Request Keep the quote toggle button in a fixed position so it remains accessible after e...

Problem Discussions don't have the same notification prominence as dedicated instant messaging tools, making them less suitable for real-time communication workflows. Request Add sound notifications for discussions so they can better serve as an i...

Problem Messages composed in Front appear as drafts in Gmail, but don't show as draft status in Front, creating a status mismatch. Request Synchronize draft status from Gmail so messages maintain consistent draft state in both Gmail and Front.

Problem The Todoist integration currently only displays dates in Month Day Year format, which is not suitable for users outside North America. Request Support regional date formatting options (e.g., Day Month Year) so dates display in users' nativ...

Problem When reassigning a conversation to a different inbox or assignee, the conversation immediately disappears from the user's view, preventing them from adding internal comments or additional context before the change takes effect. Request Add...

Problem The conversation list in compact view lacks interactive hover states available in other views. Request Add hover state interactions to conversation list items in compact view.

Problem Deleting an external app does not remove its associated context links, leaving test and development links behind after they are no longer needed. Request Support bulk deletion of context links, or automatically remove links when their asso...

Problem Users need access to conversations in inboxes they don't have direct access to. Request Allow users to duplicate a conversation from another inbox into their own accessible inboxes.

Request Display and track Instagram comment likes within Front conversations.