All ideas

Provide an overview off all channels when doing housekeeping and auditing. This could be a global export and/or per-Workspace.

Is there a way for us to establish a connection between Front and our database (RB9 powered by OMTI) so that these rules in Front can be updated real time when it's changed in our database? The From field in Front corresponds with the Contact Emai...

The behavior we see now: a user tries to send an email that is too large (has an attachment too close to the 100MB limit to send for O365) and when she hits send, then she gets the error after it tries. Behavior we'd like (which mimics Outlook): F...

It would be a simpler way to share the reports with colleagues rather than a csv file.

Currently stats on the Tags Table display the stats on a tag by tag basis with no rollup. It would be nice to the hierarchy and a rollup metric for the nested tags to help track the full scope of the tag, and its children instead of having to look...

number of first responses (not response time, simply volume) by day and channelnumber of second responses (again, only volume) by day and channel on those same threads

Current limit on Customers Tab is 200 rows in dashboard export / API

I'd like to request an integration/plug in with MerciApp, a French Grammarly. As we work with both English and French speakers, this will be a great add-on to our usage.