All ideas

Problem When adding new teammates via SCIM bridge to Entra, users must manually connect their Office 365 account and create or connect an inbox for it. Request Automatically create a personal Office 365 channel, create an inbox for it, and connect...

Problem Google Workspace IdP doesn't currently support Front's teammate templates when provisioning users. Request Enable Google Workspace IdP to use Front's teammate templates for managing user provisioning.

Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...

Problem Recipient lists must be re-imported for each new sequence, making it inefficient to reuse the same list across multiple sequences. Request Create a recipient folder feature to store and reuse recipient lists across sequences without re-imp...

Request Support default greeting templates when replying to emails, such as variable-based greetings like "Hi {{recipient.first_name}}".

Problem When creating a draft reply via the Core API, the draft does not include the conversation history or previous messages, unlike drafts created in the UI. Request Add an API parameter to include conversation history (message thread) when cre...

Problem Users need to search across integrated applications for answers without leaving Front. Request Support Guru's Answers feature to enable cross-application searches from within Front.

Problem Timezone defaults to the computer's system clock, making it inconvenient for users who travel frequently. Request Allow manual timezone selection so Front displays times in the user's home timezone regardless of computer settings.

It would be helpful to be able to start a new conversation as just a comment regarding a contact without it having to start as an email. For example - an internal meeting is held where specific to-dos regarding a customer are identified. It would ...

Problem Unverified chat visitors (users not logged in) appear in conversations with random generated names instead of a consistent identifier. Request Display all unverified users as 'Visitor' to provide a consistent, clear way to identify anonymo...