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Status Backlog
Categories Notifications
Created by Guest
Created on Feb 19, 2025

Show full private comments in email notifications

Problem
Email notifications of private comments are truncated to 200 characters, forcing agents to open the app to see the full comment.

Request
Display the complete comment text in email notifications so agents can see full context without switching to the app.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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