All ideas

Request Integrate Mimecast for email archiving and compliance.

Request Integrate Slite knowledge base to search and reference articles within Front.

Request Add a native Cisco Phone integration to Front, enabling voice calls and phone interactions to be managed alongside other communication channels.

Request Integrate Adobe Commerce to sync orders and customer data with Front.

Request Integrate WeTransfer to send and receive files within Front.

Problem Plugin integrations can only communicate with users when the plugin window is actively open, missing opportunities for real-time notifications or urgent alerts. Request Provide a Notification API that allows plugins to send notifications t...

Request Integrate CallRail to track calls and sync call data with Front conversations.

Problem The comments section (used by teams for internal notes) is only accessible when viewing emails in the main app or after sending. Users cannot access comments when viewing or composing emails in external windows. Request Display the comment...

Problem When receiving an email with multiple recipients (e.g., from a team lead copying their entire team), users currently must manually copy each recipient one-by-one to create a contact list, which is time-consuming. Request Allow bulk-extract...

Problem In long, complex conversation threads, it's difficult to see the exact point where Smart Merge has automatically combined related emails. Request Display Smart Merge events as activities in the conversation timeline, similar to other messa...