All ideas

Problem Templates only include pre-generated variables, but teams need blank fields that users can manually fill in when composing messages. Request Add support for custom variables in templates that prompt users to enter values dynamically when t...

Request Provide a select-all feature for easier text highlighting and selection on mobile devices.

Problem Date custom fields assume midnight time and convert to UTC, causing dates to shift backward (e.g., Jan 1/25 displays as Dec 31/24 4PM). Text-based workarounds prevent date-based reporting. Request Add a date-only custom field format that s...

Request Support file uploads (Excel, OneNote) to account records for storing customer profile details.

Request Remove Twitter and Twitter DM as default fields in Contact records to reduce unnecessary clutter.

Problem Contact lists are visible to all teammates, and when similar contact names exist, users can accidentally select the wrong recipient, causing misdirected emails. Request Allow limiting contact list visibility to specific teammates to preven...

Request Track and report the total number of messages in each conversation.

Request Integrate Microsoft Bookings to schedule and manage appointments within Front.

Problem Teams spend time switching between apps and manually copying information between Front and other tools to create tasks, update project statuses, or send notifications based on email activity. Request Integrate Ply.io to enable automation d...

Request Enable syncing of Salesforce person accounts into Front contacts.