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Status Backlog
Categories Search
Created by Guest
Created on Jun 22, 2023

Universal Search across tools

Description: As a Front user I search across multiple tools to do my job and answer the requests I receive. Things like

  • I search for a conversation in Front

  • I search for contact information in my CRM

  • I search for a knowledge base article in my knowledge base tool

  • I search for a deal, order number, and shipments... in my back-office tool

  • I search for objects from integrations, like a Jira ticket, or an Asana project ...

Request: Having a way of doing this from Front directly, to avoid switching tools and leveraging my current context

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